Effective date: July 2026
hibaji App Privacy Policy: Data protection, cookies, and rights
This page clearly states how hibaji App collects, stores, uses, shares, and deletes data, and the policy remains the same for Dhaka users who use bKash, Nagad, and Rocket.
All steps are written in plain language, so you will quickly understand why data is needed, when it is needed, and what you can control.
Foundation of data protection
Sensitive information is collected only as needed; no extra data is requested.
Cookie policy
Cookies keep login, preferences, and sessions; turning these off may slow some parts.
User rights
You can view, edit, and delete your data
How data collection starts in the hibaji App
Basic account information
Name, number, and session information are required at registration or login to operate the account
Device and usage signals
Device type, browser, and app version are captured; this helps identify and fix issues
Location signals
Indication of which region in Bangladesh you are using from is sometimes shown; many Dhaka users get rapid support
Usually three steps of data: what you provide, what the system creates, and what is needed for security verification
If you use bKash or Nagad for assistance, the transaction part may go to a separate document, but personal messages or unnecessary identifiers are not stored
Where data is stored
Server-level security
Data remains on the server with restricted access; settings are regularly monitored to maintain 99.4% uptime
Encryption policy
Data is protected in transit on the network, reducing unauthorized reads
Log retention period
General logs are not kept long; when no longer needed, they are reduced gradually
Since 2021, hibaji's data retention policy is not fixed; when new risks are found, it is adjusted based on usage patterns in 24 countries
On slow networks at night, session data does not break, so Android users can return to the previous state when reopening
hibaji Login Instructions You will see how the session works clearly
Data usage: account, security, and service
Identity
Incorrect login, fake registration, and unusual access are used to keep the account secure
Customize service
Menus and language can be arranged according to your preferences, making usage faster, especially on mobile
Faster support
If problems occur, solutions can be found by reviewing the previous session, so you don't have to ask the same question again
Dhaka, Chattogram and Khulna users often work on small screens, so information is laid out so the necessary parts are found in two clicks
Unnecessary tracking that enhances the experience is not performed; only what is needed is kept
hibaji App page See more about the mobile experience
How cookies work
Essential cookies
These are required to enable login, navigation, and sessions; turning them off may cause some features not to work
Analytics cookies
It shows which page is slow and where taps are most frequent, enabling the app steps to be reduced
Preference cookies
Remembers language, theme, and last seen sections so you don't have to set again
Cookies are not just for tracking; often they are your browser memory that makes usage easier
On Rocket or Rocket-related help pages, the same session can be used, so you don't have to enter information repeatedly
hibaji Terms Read the cookie and usage policy together to understand
Data sharing and deletion
Limited sharing
Only what is needed to run the service goes to third parties; nothing is sent unnecessarily
Delete request
When an account is closed, specific data can be removed step by step; some parts may remain longer if there are legal documents
Data correction
Incorrect name, number, or contact can be changed with support after verification
User rights in Bangladesh are important, so personal data, cookie preferences, and session history are not treated at the same level
If needed you may read 19,154 reviews, but the real point is that control remains in your hands
hibaji Contact If you write on the page you can request data correction or deletion
Support and user rights
Right of access
You can request a copy of your data; it shows clearly what parts are kept
Right to objection
If any use is unnecessary, you can raise questions; the team will review it
Support channel
If you write to email or contact form, you typically receive a reply within 1 business day
The support team not only understands technology, but also policy; question is simple or complex, we aim for accuracy.
If you want, you can specify help for bKash, Nagad, or Rocket separately; then relevant documents are found quickly.
Ultimately, this policy aims at one thing: keeping transparency in the hibaji App and giving you control.